Service


Ravenwood’s service department offers its linerless label suppliers and machine distributors a complete support package for servicing, spares and technical.

We have 6 field-based service engineers covering all four corners of the UK and rest of the World. This ensures that we can react to the immediate needs of our customers. And should the need arise, we offer a breakdown call-out service as and when required.

First point of contact is your local engineer:

United Kingdom 

  • Davey Mathison: Ireland & Scotland – 07811 117328
  • Glyn Swain: West / North West England – 07976 185006
  • Daniel Ralston: East / North East England – 07920 157364 

Rest of the World

  • David Phillips: Europe – 07956 977272
  • Darren Wardman: Canada, USA – 07811 117318
  • Ian Wallace: Russia, Asia, Africa, Australia – 07377 683994

OUT OF HOURS & EMERGENCY CALL OUTS – 07866 512758

Various Rates Apply
  • Normal rates: Monday – Friday 08.00 until 17.00
  • Monday – Friday 17.00 until 08.00
  • All day Saturday, Sunday and Bank Holidays 
  • Travel will also be chargeable and added per mile
  • No part hours are charged for either labour or travel. 
  • All accommodation/flights etc. (if required) will be charged at cost per call.
  • All prices are +VAT

NEW CHARGES APPLY. PLEASE VIEW OUR CURRENT RATES: SERVICE PRICE INCREASE – MARCH 2019

Please contact your local Ravenwood Distributor for prices outside of the UK.

For further information on Service, please contact our Service Manager Rob Knight on our Contacts page.
 
See maps of the UK and Rest of the World below showing the geographical coverage of our Engineers.
World map showing the Service areas covered by our engineers